Privacy Policy
1. Introduction
Welcome to Hibachi Lit ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://hibachilit.com or book our hibachi catering experiences.
Using our website or services means you agree to the practices described here.
2. Information We Collect
We only collect the information needed to confirm your booking, prepare your event, and communicate updates.
Personal Information
- Name and contact details
- Delivery address and location data
- Order preferences and dietary needs
- Payment information processed through secure providers
- Account credentials when you create an account
Technical Information
- IP address and device details
- Browser type and operating system
- Cookies and similar technologies
- Pages viewed and time spent on the site
- Referral source and browsing behavior
3. How We Use Your Information
We process your data to fulfill orders, keep you informed, enhance our service, and meet legal requirements.
- Process and fulfill hibachi orders
- Provide customer service and support
- Send confirmations, updates, and marketing with consent
- Analyze usage patterns and optimize the website
- Protect against fraud and comply with applicable laws
4. Information Sharing and Disclosure
We never sell your personal data. We share it only with trusted partners who help us deliver the experience.
Service Providers
- Payment processors
- Delivery and logistics providers
- Hosting, analytics, and CRM tools
- Customer support platforms
- Email automation services
We may disclose data when required by law or to protect our rights, your safety, or the public.
5. Data Security
We implement technical and organizational safeguards—SSL encryption, vetted payment processors, and secure storage. While no system is perfect, we constantly strengthen our defenses.
6. Cookies and Tracking Technologies
We use cookies and similar tools to improve your experience.
Cookies Explained
- Essential cookies for website functionality
- Performance cookies to understand usage
- Functional cookies to remember preferences
- Marketing cookies for personalized ads (with consent)
You can manage cookie settings via your browser, but disabling certain cookies may impact functionality.
7. Your Rights and Choices
Depending on your location, you can request access, correction, deletion, portability, restriction, or object to processing of your personal information.
Contact us below to exercise any of these rights.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
9. Children's Privacy
Hibachi Lit does not knowingly collect data from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this policy periodically. We will post the revised policy on this page with an updated effective date.
12. Contact Us
If you have questions, requests, or concerns about this policy, please reach out to us:
Email: hibachilit999@gmail.com
Phone: (954) 849-9286